Our mats use a high thread count weave that is specifically optimised for pixel-perfect accuract and the highest possible responsiveness for mouse sensors. The silky smooth surface helps your mouse glide over it with ease.
high-density foam
We offer customers the choice of 2mm and 4mm foam core for their comfort and style demands. Both use high-density foam to ensure that there is a solid, even foundation for your gaming.
machine washable
Cleaning is a very simple process when your playmat is machine washable. Just make sure it is on a cold slow cycle and air drys and your mat will look brand new in no time.
Water Resistant surface
Our mats are manufactured using a micro-weave cloth surface that beads water spills rather than letting them soak in. Mountain Dew and Coffee spills happen on the daily in my house.
anti-fray stitching
To ensure that your new custom playmat will last the test of time, we have re-enforced the edges with tough anti-fray stitching. This makes sure that your edges last longer, and you can transport it around with confidence.
Anti-Slip Underlay
The high traction rubber underlay that we use is specifically designed to grip your desk hard. This makes sure that the only thing moving is your cards across your mat, not the mat across your table.
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WARRANTY
At Silverback Gaming, we stand behind the quality of our product. We only source quality materials and have stringent QA/QC processes to make sure that everything looks and works the way it should. All printing and production is done locally here in Australia so we are able to keep full control of the final product.
We offer a 30-day warranty on all products to cover any production defect or print issue.
Silverback Gaming reserves the right to deny any return or exchange.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
SHIPPING RETURNS
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
NEED HELP?
Contact us at returns@silverbackgaming.com.au for questions related to refunds and returns.